Waiter.com reviews

4.0

74% would recommend to a friend

(57 total reviews)

Craig Cohen

92% approve of CEO

71% positive business outlook

Waiter.com has an employee rating of 4.0 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waiter.com employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

57 reviews
2.0
Jun 21, 2017

Delivery Driver

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have alot of business so thats good. They have benefits. They pay hourly and then an additonal $9 or so depending on the size of the order

Cons

I know that in all that biz there are sweet orders but they don't give them to new people. They instead give the long haul routes out which prevent you from getting others because they want you to come all the way back and then get dispatched (to pick up labels) again to another city or sometimes the same one. Also they close at like 8 so late night driving unless your a long time driver is closed.

1.0
Dec 1, 2016

Terrible Pay, a ton of favorism and immature supervisors.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility. I'm trying to think of more pros, but I just can't.

Cons

The Flexibility comes at a cost if you're working both shift. You either come early and play the lottery game, or you come in on time and not get work or get work that will cost you more money than you're getting paid back in gas. You can sit there for 10 hours a day and make nothing. This will all depend on how much you're liked there. There are no growth in this company and they treat you as expendables. You will spend on average of 300-400 dollars on gas per pay check, and your paycheck can be 600 dollars. You're making 200 dollars for 2 weeks working over 6-10 hours a day. You use your own car and the maintenance cost builds up really fast. Unless you're being favored, this job will cost you money to work. Craig is a nice guy, but he needs to pay attention to his drivers because dispatchers don't care about their drivers.

1.0
Aug 8, 2015
Recommend
CEO approval
Business Outlook

Pros

- Hourly pay and bonuses - Kaiser health insurance

Cons

- Training provides knowledge for filling out paperwork and basic delivering. They do not train you how to troubleshoot, anything. Example: When 40+ food containers get soft in the warmers due to the rise of heat and moisture, this leads to 40+ food items melting into themselves and creating a mess everywhere. When this happens, they still make you deliver this mess and you have to set up the food to 20+ people surrounding you and watching you set up their food. Example II: 20+ large liquid items in aluminium trays covered with only a sheet of aluminium foil. You have to stack this on top of each other and hope they don't sink into each other, or worse explode and create a mess spoiling everything else in the warmer. - Warmers you have to lift average 20-30 pounds each. There are many places without elevators and several flights of stairs. - You will get orders to pick up from a restaurant that was suppose to be done an hour ago. You will get yelled at by people in various positions for mistakes that you are not responsible for. And there's plenty of that, at least once a day. - In order to be a favorite, you have to bend over and do everything they say with a smile. If you show any spark of intelligence, or individual thought, they will get offended that you know more than them and they will try to get you fired. - Systems are extremely outdated for a .com company. - Drivers usually don't get tipped.

Viewing 7 - 9 of 57 Reviews

Glassdoor has 62 Waiter.com reviews submitted anonymously by Waiter.com employees. Read employee reviews and ratings on Glassdoor to decide if Waiter.com is right for you.