UPS reviews

3.4

55% would recommend to a friend

(36,773 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Feb 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Solid, efficient company, ok compensation, chance for advancement if you can put up with the hard work and huge amount of hours required to get any recognition. Promotions are hard to come by but they do try to promote based on performance, so hard work does pay off. Since the focus is on performance, there is less bias (in my opinion) against gender, race or other common areas of work bias.

Cons

very demanding, lots of hours, not tolerant of mistakes. union employees are given better treatment than non-union. The Teamsters fight (and win) to keep employees jobs that deserve to get fired; ie, thieves, assaults, drugs, poor attendance, poor performance, poor attitudes. Management employees lose their jobs for poor results and when they try to address the problem employees they dont get backed.

4.0
Jan 26, 2009
Recommend
CEO approval
Business Outlook

Pros

The benefits is the best reason for working at UPS. They are great. You have everything from Medical to Tuition Reimbursement. UPS is financially strong, they are a direct reflection of the economy. However they have not gone out of business due to financial mismanagement. You have to work hard, but rewarded fairly as a result.

Cons

None, I like the way this company operates.

5.0
Jan 21, 2009
Recommend
CEO approval
Business Outlook

Pros

The health insurance was the best I have ever had eventhough I had to wait 12 weeks after my thirty days of probation for them. The insurance is free, as in they don't deduct from your paycheck. The lack of interference with school or another job that you want to work at.

Cons

The starting pay is $8.50, after 30 working days it increases to $9.00. The work pace can be demanding but you will get use to it if you want to. The management always wants more but the trick is to find out the flow rate the equipment was designed to handle and just stay above that.

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Glassdoor has 40,978 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.