UPS reviews

3.4

55% would recommend to a friend

(36,783 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Oct 27, 2009

UPS

Recommend
CEO approval
Business Outlook

Pros

UPS has given me the opportunity to complete my college degree with minimal cost to myself. The bad part of working there is their promotion process. Computer test, written test, panel interview, and then wait until a position opens.

Cons

Military style leadership and management. A lot of people are clueless aand not motivated to do a good job. Passing the buck is very common.

3.0
Oct 16, 2009
Recommend
CEO approval
Business Outlook

Pros

For a part-time job you can't beat the complete health benefits package UPS provides for their package handlers. UPS also has great employee discounts on anything from cars to electronics. Employees get rewarded and acknowledged for safety. If you enjoy working out, the few hours you spend at UPS will be well worth your time.

Cons

Working at UPS as a package handler is both mentally and physically tough. The turnover rate for employees is extremely high. Some people will go through a weeks worth of training and only last one day doing the actual work. Full-time management is only interested in numbers and downtime and can usually care less about employee safety. When management pushes an already fast paced job to the limit packages are mistreated and handling practices learned in training are thrown out the door. With the constant pressure put on part-time supervisors by full-time supervisors the work environment is often extremely tense and in many cases very dangerous. There are times where a sorter is often forced to get buried in packages just so that belts do not stop and affect downtime. Sort changes are often given the day of said sort change instead of giving employees a few days notice. There is an extreme lack of communication between part-time supervisors around the hub and more times than not each supervisor only cares about their respective areas and doesn't really care what other parts of the hub are negatively affected by their supervision. Employees are often disrespected by management and each person is constantly reminded just how unvaluable they really are. Not all hubs offer tuition reimbursement for package handlers.

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Glassdoor has 40,988 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.