Does UPS Capital pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS Capital employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at UPS Capital. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at UPS Capital?

44% of UPS Capital employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS Capital 4.0 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at UPS Capital?

Business Systems Analyst (6) , Lead Development Representative (LDR) (6) , BDO (3) , Business Development Manager (3) , Business Development Officer (3) , Claims Adjuster (3) , Intern (3) , Supervisor (3) , Account Management Representative (2) , Business Analyst (2) , Business Analyst Intern (2) , Business Development Associate (BDA) (2) , Business Development Intern (2) , Business Development Representative (BDR) (2) , Internship (2)

What are the pros of working at UPS Capital according to real employee reviews?

"Great people to work with, very family" ((in 15 reviews)); "Management is great and understands your needs to succeed." ((in 9 reviews)); "Great benefits and ways to gain experience and work in different departments of the company." ((in 9 reviews)); "Culture is great." ((in 7 reviews)); "Good work life balance." ((in 7 reviews))

What are the cons of working at UPS Capital according to real employee reviews?

"Senior leadership in the US has maneuvered the company in a direction that is extremely concerning." ((in 7 reviews))

What are employees saying about UPS Capital layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS Capital layoffs and their outlook for job security at UPS Capital in 2026.

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UPS Capital

Part of UPS

UPS Capital reviews

Compare reviews

3.5

44% would recommend to a friend

(123 total reviews)

Mark Robinson

50% approve of CEO

38% positive business outlook

Ratings by category

4.0

Work/Life balance

3.5

Diversity & inclusion

3.2

Culture & values

3.1

Senior management

3.1

Compensation and benefits

2.7

Career opportunities

UPS Capital has an employee rating of 3.5 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS Capital employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

123 reviews

4.0

Sep 23, 2025

Solid entry level

Lead development representative (ldr)

Recommend

CEO approval

Business Outlook

Pros

Amazing leadership team, attainable goals

Cons

Not much room for growth unless there’s movement in the company.

1.0

Jul 19, 2025

Not what it once was

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible PTO and working hours Middle management is awesome

Cons

New leadership is driving this place into the gutter. Layoffs every 6 months. No clear direction of the brand identity or brand name, . Acquired companies it doesn't know what to do with. Leadership consistently says "the house is on fire" and yet has no direction on how to move forward. Says we are in the plus in terms of profit and lays off people the same day. Moved ATL head quarters an hour away and gave everyone less than a week notice to pack up their things and report to the new office the following week. It is clear there are little opportunities for growth.

4.0

Jun 17, 2025

Big Business with Big Changes

Cx strategist

Recommend

CEO approval

Business Outlook

Pros

Great Benefits Decent Time Off Well Recognized Company

Cons

Vague Strategic Direction Unstable Environment

Viewing 16 - 18 of 123 Reviews

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