Thomson Reuters reviews

3.9

75% would recommend to a friend

(14,559 total reviews)
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Steve Hasker

82% approve of CEO

67% positive business outlook

Thomson Reuters has an employee rating of 3.9 out of 5 stars, based on 14,559 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thomson Reuters employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

15K reviews
4.0
Aug 25, 2008
Recommend
CEO approval
Business Outlook

Pros

Work life balance. Flextime, and no expectation that "the best work takes place after five pm" like there is a lot of places. Quite a few people, even in senior management, come in early and leave early without it being a career limiting move. The technology organization is especially competent, and anyone with a good idea that can define the good idea in terms that the technology folks can understand is treated with respect and sometimes even adulation. The strategic marketing services organization is bright, strategic, analytical, and continues to be on the cutting edge. The content operations group and the content technology group are competent professionals led by competent professionals.

Cons

The segment marketing organization is a living embodiment of the Peter principle, with too many chiefs and not enough worker bees. They spend lots of money on themselves, promote only from within, and make life miserable for the rest of the company. There are good people in the organization, but they're drowned out by the idiots in charge and the high number of layers of management that insulate senior leadership from good ideas. New Product Development is OK, but too product-focused and not good listeners to the strategy folks (although they are correct in ignoring the segment marketers). The sales organization is focused on their numbers, and when they're not hitting them, they whine a lot.

4.0
Aug 25, 2008
Recommend
CEO approval
Business Outlook

Pros

A truly global company with excellent journalists, many of whom are truly authorities on the subjects they cover. The quality of the news is very high, but not complacent - the organisation has the self-awareness to be healthily self-critical. The journalists are very committed, simply because most of them could earn more elsewhere. So if they don't like it, they quit. Top management is generally open to innovative ideas about how to improve things, although bureaucracy can stifle efforts for change, just like anywhere. The culture is open and accepting of diversity. Mistakes tend to be dealt with in a sensible way: acknowledged and investigated enough to avoid repetition, but only punished if they are disastrous, repeated and stupid, or go against the code of conduct. The recent takeover of Reuters by Thomson has opened up huge opportunities for the business, but also for employees, since we now have a much wider range of job opportunities. It is also giving an fresh impetus to reform of the company, including a much-needed revamp of our products and our editorial systems and a clearing of the cobwebs elsewhere. There are also opportunities to live and work in places that other companies have hardly even heard of.

Cons

The products and salary packages are widely believed to be inferior to those of our main competitor, Bloomberg (although the seemingly rigid, dictatorial and New York-centred management style there holds little attraction for most of us). The legacy of the past mistakes at Reuters left CEO Tom Glocer with little choice but to cut costs. He rose to the challenge and wowed Wall Street with his ability to hack the flab. But the pressure on editorial budgets is still cruelly tight, while many of our colleagues on the sales side (and in management) seem to jet around the world unaware of any squeeze. And Glocer continues, in his new role as the boss of the merged entity, to splurge massive amounts of money on share buybacks. Meanwhile my desk phone works so badly that I am constantly having to pretend that it's a bad line and ask people to repeat themselves. In fact our technology is generally dreadful. Phones, computers, antiquated editorial systems, internal communications... We've been promised a revamp... right now it's just embarrassing.

2.0
Aug 24, 2008

Run from this place as fast as you can.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The free coffee in the C building is pretty good.

Cons

Management cares only about the appearance of things and not for real suggestions for improving processes. Promotions and advancement are not based on ability and people magically appear in higher positions when no one else knew that a position was open. Compensation and pay raises are too closely tied to an immediate supervisor's personal opinion of an employee. Despite the fact that the reviews are supposed to be objective and based on facts, when managers fail to follow this procedure, there is no recourse. I had a rotating array of at least half a dozen people to whom I reported to at any given moment.

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