Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has been stable over the past 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 185 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 109 reviews)); "Great people that you work with and very flexible with time" ((in 105 reviews)); "Laid back and flexible schedules" ((in 77 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 71 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 208 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 99 reviews)); "Ceiling to where you may go in company, no benefits, bad training ethic (franchisee did not train new employees), bad attitude" ((in 26 reviews)); "The salary is low and moving up is limited." ((in 22 reviews)); "Low staff and it gets busy on the holidays." ((in 20 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

50% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Industrie manufacturière industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Jul 8, 2025

Wasn’t bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pretty straightforward and a lot to learn

Cons

Depends who are the owners it can be good or a bad thing to work with them

2.0

Jun 26, 2025

Poor pay, owner does not train well

Associate

Recommend

CEO approval

Business Outlook

Pros

Very friendly customers, good location, manager they had was nice and fair and very knowledgeable

Cons

Poor pay, she won't pay more than $14/hour and tries to start you at $12. Lowest paying UPS store in the whole area. Owner does not train staff well and criticizes you constantly, tries to rip off customers

5.0

Jun 25, 2025

Awesome Place to Work

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Really enjoyed working with my teammates

Cons

No cons to report at this time

Viewing 169 - 171 of 3,155 Reviews

Jobs at The UPS Store

Part-Time Center Associate 0535

Full-Time Center Associate #7740

Part-Time Center Associate 7346

États-Unis

View job

Sales Associate/Customer Service

Windermere, FL

View job

Print Production Sales Associate 7346