TP reviews

4.4

89% would recommend to a friend

(74,515 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

75K reviews
1.0
Feb 26, 2015

Worst call center

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1 hour lunch Long training classes

Cons

Favoritism To unprofessional Lack of management

2.0
Feb 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Inside the call centers Teleperformance is very dedicated to promoting and grooming employees for advancements up to the level of call center manager.

Cons

Working in a call center is considered a negative if an employee tries to move into the corporate side of the company. I finished my MBA as an Operations manager, traveled with the executive team presenting outsource solutions, but there was no bridge to any corporate position.

3.0
Feb 25, 2015
Recommend
CEO approval
Business Outlook

Pros

The other agents could relate. The managers were polite. Holiday requests/sick days were treated well (as far as I recall nearly everybody got what day off they requested).

Cons

Sometimes the managers gave conflicting information, not their fault usually as they didn't know but had to sound as if they did. The training was poor, only learned our logins and what systems were for what, no training on how to talk to a customer, deal with situations or do anything but the most basic of tasks.

avatar
TP Response
4y
Thank you for your feedback. Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!
Viewing 73792 - 73794 of 74,515 Reviews

Glassdoor has 100,510 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.