TP reviews

- non-functional, indifferent, arrogant HR - Greek-only Management / promotion opportunities primarily handed out to Greeks (whether qualified or not)

It's more important for you to be available for calls than it is for you to feel available for calls. You have to go straight to available when you log in. Theres no time to get your script, plan details, resources or review company communication, emails and quality scores on a daily basis. They are more concern with you being in available than you being prepared for the day or the call. they boot you out of nesting into production without any real support. you're required to know the system when you get to nesting after training even though the training is not on the system. pay sucks even though you can qualify for bonuses but that's not until 2 months out of nesting, so you have to suffer with the crappy hourly pay during training, nesting and the first 2 months of training. there should be split shifts and part time shifts available, not just full-time options. Also, you should be entitled to one weekend day off. schedules should be built with that in mind because people do have kids, and they would like to spend time with their kids while adhering to their schedule.