Question 1

Is TP a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,281 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at TP.

Question 2

Does TP pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,281 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries and benefits at TP.

Question 3

How happy are Customer Service Representative professionals working at TP?

Accepted Answer

83% of Customer Service Representative employees at TP would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Customer Service Representative professionals have also rated TP with a 4.0 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.1 rating for culture and values and 4.1 rating for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13812), Customer Service Representative (CSR) (5124), Customer Service Agent (2570), Analyst (1525), Customer Service (1467), Expert em Interação (1401), Content Moderator (1234), Supervisor (1102), Call Center Agent (1067), Customer Service Associate (925), Agent (894), Team Leader (811), Executive (776), Operations Customer Expert 1 (690), CSA - Customer Service Associate (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1993 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1767 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1479 reviews)); "Good environment is good." ((in 1239 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary is low and not enough for my family as well as my personal needs." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2463 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1493 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 364 reviews)); "Poor communication and dropping classes with little notice" ((in 288 reviews))

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Work from home option overshadowed by lack of support

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