Sysco reviews

3.3

55% would recommend to a friend

(4,679 total reviews)
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Kevin Hourican

57% approve of CEO

51% positive business outlook

Sysco has an employee rating of 3.3 out of 5 stars, based on 4,679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sysco employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.4 stars).

Reviews by job title

5K reviews
1.0
Aug 30, 2020

Clown Show

Recommend
CEO approval
Business Outlook

Pros

Pay WAS good, previous commision structure was lucrative IF you knew how to sell. I was already used to the 7 day a week on-call environment that comes with foodservice, the long hours, the unreasonable and intrusive micromanagement, the abusive alcoholic chefs and customers, and the unwillingness of many customers to pay for long digested and forgotten food. My previous 30 plus years in this industry had made me well accustomed to that.

Cons

Until I started reading the hundreds of negative reviews from current and former salespeople, I thought the nonsense I witnessed and experienced was mostly local, Now I know it's national. Let's get started: I was recruited from a competitor. After my no compete expired, I was able to bring over a couple of million in business to Sysco. Now that I was let go because of Covid (more on that lie later), those customers are now off-limits to me at a new job, if I could get one. There is a pattern of bringing on reps from competing firms and then divvying up the spoils amongst their favorite MA's when those reps are shoved out. The Three Stooges could be a more effective leadership team. There is ZERO leadership. Opco management just rolls the corporate dictums downhill, no matter how out of touch and stupid they are. Their days are spent knitting butt covers for themselves, and micromanaging the sales team through 360 (salesforce). They care more about process than results. If you sat on your laptop entering garbage about what you supposedly did, and where you went, that was more important than actually creating results. Favoritism: Lots of it. There was a nucleus of employees who had survived the various coups over the years, and they do very well being handed the accounts that are taken from those who leave. I had 5 route splits in 2 years, with the easiest to service, high margin accounts given to underperforming (but buddy/buddy with manager) reps benefitting. I was given the accounts that were bungled and manhandled by others along with the negative history constantly. Despite all these negatives, because I have over 30 years experience in this field, I was able to overcome these hurdles, and actually made "Chairman's Club", a supposed honor at Sysco. Less than 6 months later, when the shamdemic came along, that piece of paper came in handy during the TP shortage! I made the company over 850k in profit-dollars, and I was kicked to the curb. I wasn't on a plan, had no discipline issues, but I am over 60, and I made too much money for the new pay plan... They fired us on a surprise video call en masse, and then just like Mission Impossible, my laptop went dead. In order to get the severance package, we had to sign off that there was no age discrimination (there OBVIOUSLY was) and had this not been such a financial shock, I would have retained a lawyer. I could keep going, but the last thing is something their stock holders should be aware of. Their pricing is literally crooked. Unless a rep manages avery single price every week, the "system" will jab a customer with 70 dollars a box on potatoes that should be 20. You are trained and encouraged to participate in shady schemes like changing prices by switching numbers around. No matter how high your margins are, it's never enough, until a customer catches you, and then the clowns in management go to the customer, hat in hand, blaming the rep, and transferring the account, all to start the rip-off all over. The internal "pads" are the highest I've ever seen in my long career, as much as 40% on sysco branded items, even commodities that all come from the same sources. We were always 2 steps behind the market when prices dropped, and raised them ahead of the actual increases. I had to spend more time defending the company's nonsense than selling. You also have to compete with all your co-workers for new business. I've never seen anything like it. Literally dog eat dog, with the favorite lap dogs usually winning with management help. I had numerous prospects taken away after weeks or months of work and given to their pets.

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Sysco Response
5y
Thank you for taking the time to leave a review about your experience working at Sysco. We are committed to creating an open, diverse, and respectful environment and take feedback from our current and former associates very seriously. We’re disappointed to read that you didn’t have a good experience and hope that you provided feedback to the leadership of your Sysco company so that your specific concerns could be addressed. There are many options at Sysco for providing feedback including anonymous methods such as the SyscoSpeaks Associate Engagement Survey and the Sysco Ethics Line. Again, we are sorry to learn that your experience with Sysco was disappointing. We wish you the very best in the future.
1.0
Jul 27, 2020

Worst company ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is no pros here.

Cons

Everything was a lie, they laid me off due to covid-19 and when they started hiting again I called in to ask for a job back they made up stories about how they constantly talked to me about performance which they never did and on the contrary all of the supervisors kept telling what a good job I was doing. I di not recommend this company to anyone.

1.0
Jun 29, 2020

Where is the diversity ???

Recommend
CEO approval
Business Outlook

Pros

Fortune 500 Company is a plus

Cons

Pay vs. other Fortune based on leveling Lack of diversity

Viewing 271 - 273 of 4,679 Reviews

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