Starbucks reviews

3.5

57% would recommend to a friend

(85,495 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,495 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Teamwork Culture – Colleagues were supportive and always willing to help each other during busy shifts. Built Meaningful Friendships – Developed strong relationships with team members, creating a positive and enjoyable work environment. Good Working Environment – The workplace promoted collaboration, communication, and customer service excellence. Fast-Paced Learning Experience – Improved multitasking, problem-solving, and time management skills while handling high customer volumes. Customer Service Development – Gained valuable experience in serving customers, handling complaints, and maintaining service quality.

Cons

Workplace Politics – Internal politics and favoritism could sometimes affect team dynamics and decision-making. High-Pressure Environment – Peak hours could be stressful due to heavy customer traffic and service expectations. Shift Work Challenges – Rotating schedules, early mornings, and late-night shifts could affect work-life balance. Physically Demanding – Long hours of standing, cleaning, and handling continuous customer orders could be tiring.

Viewing 265 - 267 of 85,495 Reviews

Glassdoor has 91,214 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.