Starbucks reviews

…but if your team is weak, you’re in for a RIDE. Pushed to the absolute limit to meet unrealistic expectations. Customers modify the daylights out of their drinks; extra shots, multiple syrups, sweetener packets, shaken, cold foam, etc, and it is simply NOT POSSIBLE to push a drink like that out in the requisite 45 seconds. On top of that, they will delight in arranging/rearranging the layout to make things even more difficult, like putting sugar packets and sweet cream several steps away (some bs about uniformity even though it is logistically impractical) and if you try and arrange the workspace to suit you, you’re threatened with a write up. New partners are not trained properly, leading to mistakes, mad customers, and burnout. The turnover is so high because people get frustrated and quit.

Career progression is tough within the company. External hires get hired at much higher wages than internal promotes, and internals usually have to step in to help them. District manager played favorites and it was clear who they'd support. Not everyone is held to the same accountability. Cared too much about a survey on which there's no control on when customers received or filled them out.