Starbucks reviews

3.5

57% would recommend to a friend

(85,476 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

great environment and friendly staff

Cons

not much room for improvement

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Starbucks Response
2w
Thank you so much for sharing your feedback! We're grateful for your input and delighted to hear that you enjoyed your overall experience with us as a partner.
3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drinks and 7 free food items per week.

Cons

Micro management. Too many tasks for 1 person. No accountability held for leadership that breaks rules. Hardly a group effort for anything. Everyone expects 1 shift lead to do the job of everyone in the store. Told I can't promote because someone else is already chosen for assistant manager despite them not even interviewing for the position yet.

Viewing 250 - 252 of 85,476 Reviews

Glassdoor has 91,194 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.