Starbucks reviews

3.5

57% would recommend to a friend

(85,512 total reviews)
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Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

86K reviews
2.0
Jan 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Bean stock program and

Cons

Upselling products. Immense pressure from head office to achieve dream targets. Rude customers. Rude managers. Not allowed to call in sick if your leading a shift. Not enough labour staff being stretched to the limit. No existence of work life balance. No overtime pay. Sometimes 7 day weeks

1.0
Dec 19, 2013

Overworked, bad management

Recommend
CEO approval
Business Outlook

Pros

The job itself is pretty fun, customers can be great, free coffee. It really depends on the management. If the person interviewing you doesn't seem friendly, don't take that job.

Cons

If you get a manager who is mean, the shift supervisors she chooses to hire will also be bad You will be underpaid and overworked From my personal experience, I was bullied by the management, and her favorite shift supervisors. They say you can move up in the company, but that's false. If you think moving up to less than 12/hour for a supervisor is success, then you've found the right place. The coffee is bad, and once you see how it's really made, you won't want to shop at starbucks again

1.0
Oct 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Employee discount on food, amazingly affordable medical benefits even for the bottom tier employees

Cons

Corporate management is insane, stores that are too busy to do any good back of house cleaning are punished by having cleaning hours reduced since we 'obviously weren't using them', starbucks claims to have this amazing new-age corporate 'soul and responsibility', but is perhaps one of the worst corporate-apathy offenders out there

Viewing 229 - 231 of 85,512 Reviews

Glassdoor has 91,234 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.