Starbucks reviews

3.5

57% would recommend to a friend

(85,512 total reviews)
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Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

86K reviews
4.0
Jul 23, 2014

Assistant Store Manager

Recommend
CEO approval
Business Outlook

Pros

Starbucks is a responsible company that tries to take care of it's partners and it's surrounding environment. The culture is fast paced and you take away more things than just how to make coffee.

Cons

The company is in a competitive market and tries to innovate to stay on top of it's game. In doing so, it's losing the personal touch and connection it used to have with customers. Partners are often over worked and there are just so many customizations to drinks and food that it has become unreasonable. It slowly becoming a fast food chain like McDonalds and less about coffee culture.

4.0
Jul 15, 2014

Give us more time!!

Recommend
CEO approval
Business Outlook

Pros

I get to create relationships with regular customers and feel like they're family! I believe we have a quality product and strive to make every customer enthusiastically satisfied!

Cons

Unrealistic expectations make you always feel behind the ball/rushed/like there's not enough time to get everything done.

Viewing 223 - 225 of 85,512 Reviews

Glassdoor has 91,234 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.