Starbucks reviews

3.5

56% would recommend to a friend

(85,181 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
2.0
Jun 5, 2026

Avoid

Recommend
CEO approval
Business Outlook

Pros

Flexible working Ok ish colleagues

Cons

CEO pay 6,666x more than barista, highest of any company Inconsistent management Horrific working hours Horrible customers Bullying rampant, lots of people work here that have nothing else happening in their lives, it’s grim.

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Drinks & Food on shift, Discounts at every store globally. Great benefits.

Cons

I've worked at multiple stores, it seems like its the same case with coworkers. They tend to be childish when things don't go their way. Store can go downhill when the manager isn't doing their best to maintain the store.

3.0
Jun 5, 2026

Okay job, awful company.

Recommend
CEO approval
Business Outlook

Pros

-good for interactions with members of the general public

Cons

-Horrible treatment of employees -Inflated benefits -Low pay, cut hours -ever changing processes

Viewing 10 - 12 of 85,181 Reviews

Glassdoor has 90,880 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.