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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,429 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

      Reviews by job title

      85K reviews
      4.0
      Oct 18, 2008

      Politics in individual stores do not reflect the company's overall mission statement

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company provides a product that we can all be proud of. The company does its best to make sure that our partners are very knowledgeable about our product and our culture.

      Cons

      So many changes within the company ALL the time. Sometimes you question its stability. Intentions of upper management is questionable at times. However, that is only a critique of the integrity of the characters of some managers and not a critique of the position itself.

      4.0
      Oct 14, 2008

      What I endure for the love of coffee!

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coffee affinciondo and I love working with coffee addicts! As well, the training process is excellent...though sometimes the standards of baristahood are compromised when it is busy. I also love the repeat customers that come in every day who enjoy "their" Starbucks store. Some will share the most interesting personal things about themsleves. Very funny.

      Cons

      EARLY mornings and cleaning floors...but it comes with the territory. I also would expect to have more hours as a part time employee...even though benefits are good, it would be helpful to have more regularly scheduled hours. Last, I smell like coffee when I leave.

      2.0
      Oct 10, 2008

      Idiots in Management.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are good, some managers are cool about working with your school schedule.

      Cons

      Some managers are complete idiots that totally play favorites. Most district managers just come in and yell at you about what you're doing wrong. And they hire DMs without making them be baristas first. I got hired 2 years ago yesterday. There's a DM that was hired a month after me AS A DM. It's just stupid. Oh, and they hire stupid little teenage girls that cause more drama than any other job I've ever had.

      Viewing 85318 - 85320 of 85,429 Reviews
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      Glassdoor has 91,145 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.