Starbucks reviews

3.5

57% would recommend to a friend

(85,482 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Feb 3, 2009
Recommend
CEO approval
Business Outlook

Pros

good benefits, flexible hours, easy to move from one starbucks location to another, and easy to return to the sbux family

Cons

you will work very very very hard at the busy locations. I'm not so sure about the slow locations, but the busy ones are stressful and intense. I worked in one with two floors and it meant that there was a lot of running up and down stairs. Lots of physical endurance is needed! Also you really aren't paid much, and it's not a great resume builder. Only good as a first job gig.

4.0
Jan 31, 2009
Recommend
CEO approval
Business Outlook

Pros

I appreciate the company's dedication to integrity. The benefits are also very good. I think Starbucks calls employees with a generally happy personality and this helps to create a pleasant work environment. I have been able to balance work and personal life very well in this position. It can be a very fun job.

Cons

Recently, the morale has been a lot lower due to the reduction of hours, and decreasing sales. It feels like Starbucks has been putting the needs of employees far below where they need to be in this economic crisis. I am in a remote market and am not able to move up because of cut-backs.

2.0
Jan 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Starbucks is a great place to work if you want to get free coffee. You get 30% off of the food and retail items as well, and a free pound of coffee or a box of tea a week. There are still some great managers and partners (employees) out there that make working there a good experience but the ompany has been systematically laying them off. The culture used to be great but no longer is

Cons

Senior Management clueless. no advancement opps anymore

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