Starbucks reviews

3.5

56% would recommend to a friend

(85,228 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Sep 17, 2012

Long time coffee lover

Recommend
CEO approval
Business Outlook

Pros

-great culture -great coffee -great people -lots of opportunities in different business units...if you go after then

Cons

-consistency of sr. leadership - lack clear focus at times

5.0
Aug 11, 2012
Recommend
CEO approval
Business Outlook

Pros

The company is great with adapting your schedule to fit school, a second job, or family responsibilities. Every six months you get a review and a raise. There are plenty of outside resources provided by Starbucks to help you succeed such as benefits for part time employees, counseling for any employee going through a rough time, cup fund dedicated to partners in need, and even tuition reimbursement for college students.

Cons

Starbucks is open very early and very late so be ready to work at 4am and as late as 1am. Starbucks is also open on holidays (Christmas is the only holiday that is optional to work). Weekends are also required of shift leads.

4.0
Aug 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Where to begin? Starbucks is an excellent company. When it comes to social responsibility, this company shines brighter than it's competitors. It treats not only their employees (great benefits, near-decent pay, opportunities for growth and advancement) well but also the people who provide them their coffee. They're more environmentally-friendly than their competitors and all the other good things you can read about on their website. It's truly amazing. The culture is absolutely fantastic! You can find many employees of Starbucks who are very passionate about the company and that makes all the difference! I mean sure, you get those who do it for the money and that's perfectly fine. However, being able to encounter enthusiastic partners so frequently makes my room that perpetually clothes that perpetually smell like coffee worth it. This is when you begin to embrace the company value which in my opinion is quiet a feeling. There's no reason to not do this because it's so welcoming. Well, at least it should be like my experience. If it's the opposite of welcoming, you should be able to report this to your manager or anyone else who is higher up. If doing all of this fails or you are unable to, you're working at a Starbucks that is operating poorly. Quit or transfer. (Oh, let's not forget mention the free ish you can get from Starbucks. Bananas, fruit cups, coffee and tea were a regular for me.)

Cons

I really have no negative things to say about Starbucks except for some small things and one big thing. Though there are food options at Starbucks that are, in my opinion, reasonably edible, most (85-90%) of it is unhealthy. I'm adamantly against processed foods so not many things make the list of "edible" in any giant prepared-foods chain. I'm also not a huge fan of coffee. It's a drug that we need to get unhooked from. The tea bags, like almost all silk tea bags, are made from synthetic, plastic silk. Still drinkable, but the thought of gulping down plastic reminds me that it's not a health beverage.. not to mention that it's not helping the environment. It would be nice for them to have tea bags made from unbleached paper. The big thing: This job is not for those with a weak heart! It can be very stressful, especially in areas that are often congested with people. Anyone suffering from anxiety, high blood pressure or any other health condition that may be worsened by stress should not work at Starbucks unless they are desperate for money. For those who handle stress well, it's not that bad.

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