Starbucks reviews

3.5

57% would recommend to a friend

(85,489 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Apr 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Well developed strategic plans clearly directed from upper management. This is good in the sense that you have clear expectations and management will ensure you stay on track, or replace you.

Cons

Often times too many competing and conflicting priorities. Starbucks is efficiant and puts too much stress on managers to produce sales targets.

3.0
Apr 26, 2010

Just my opinion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a pound of coffee free every week, as many beverages as you want on your shift. Free stock options after a full year of service

Cons

If store manager you are given a minimal amount of labor to staff and minimal amount of off the floor hours to manage the store, in most cases you must work over 40 hours to manage a store

4.0
Apr 26, 2010
Recommend
CEO approval
Business Outlook

Pros

flexible hours (good for part time work), great employer to have on resume to demonstrate customer service/interpersonal skills, tuition reimbursement (I got $500 reimbursement for a marine biology course!), job expectations are clear (if you ever have a question about policy, the answer will be in a manual you can read)

Cons

promotion happens much faster for external hires than internal hires, can be difficult to get references from management when applying for new jobs (company liability), store managers play a major role in setting the work environment/team morale and have high turnover

Viewing 85105 - 85107 of 85,489 Reviews

Glassdoor has 91,206 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.