Starbucks reviews

3.5

57% would recommend to a friend

(85,519 total reviews)
avatar

Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

86K reviews
2.0
Aug 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Most partners are very hard workers, nice and friendly. Free pound of coffee every week. Creating the third place environment is a pleasure. Meeting and getting to know new people.

Cons

The manager will always take the side of the shift supervisor, even after repeated complaints from different people. Chance of growth with the company will be promised, many times, and maybe... just maybe many months down the road you may get a promotion. Rude customers. You are actually on two teams: Baristas vs management. If you want to make it here, you must be a yes man.

4.0
Aug 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, full medical-dental-vision @ 20 hours work per week, 401k, stock options... far exceeds employee compensation in comparison to other coffee jobs.

Cons

Work with high school students/drama, often cannot get amount of hours desired

3.0
Aug 11, 2010

Starbucks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get great tips... as long as your management is good it can be a great place to work

Cons

Constant change of management. Rude customers and general customer service complaints.

Viewing 85039 - 85041 of 85,519 Reviews

Glassdoor has 91,241 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.