Starbucks reviews

3.5

56% would recommend to a friend

(85,461 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
2.0
Apr 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits...great partners to work with in the store...free coffee

Cons

Disconnected senior management....unrealistic expectations...disrespect of work life balance

4.0
Apr 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, free coffee. If you are very good at what you do, you can end up getting promoted but with every promotion comes alot of new responsibility. The customers are generally very nice and it is fun to try to make people's days better. 401k, Health insurance, stock benefits all for part-time employees is fantastic.

Cons

Bad work/life balance for management. My manager worked 70-80 hours a week to keep up with things, but only logged 40 hours a week because Starbucks is very anti-overtime pay. Management differs greatly from store to store, it is hard to get used to a new store especially when things are not done as well there as they were where you came from. Starbucks offers great training programs, but it is hard to actually attend and learn from these programs because they are generally taking place far away. Being in a college town, this starbucks is very relaxed, almost too relaxed because people can get away with anything. Also, smelling like coffee all the time kinda makes one hate coffee sometimes...

4.0
Apr 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Interesting work Pleasant co-workers and supervising attorneys Free coffee and espresso beverages all day long 30% discount in stores on purchases Free lb of packaged coffee each week Reasonable health benefits, although employee percentage of cost continues to rise If a fan of coffee, you have arrived at Mecca and can become a "coffee master" Product testing on site lets you sample new offerings before they become mainstream Management that really does let you ask anything you want at quarterly open house meetings

Cons

Lots of changes in management the past 2 years (President, US, President International, CEO, EVP's and more) Howard has cleaned house so few women in top leadership roles any more Employee stock options are miniscule. Annual bonus would be more welcomed. Employee stock purchase discount dropped to only 5%, making it nearly pointless. Some of heart and sole of company lost with long time staffers cut or forced out. Company isn't nearly as "cool" a place to work as it was 5 years ago. Seems more like just another job, with people looking out for themselves instead of their coworkers. Layoffs have disheartened many partners who were staunch supporters. Few speak glowingly of company any more.

Viewing 84988 - 84990 of 85,461 Reviews

Glassdoor has 91,179 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.