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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,461 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

      Reviews by job title

      85K reviews
      4.0
      Apr 12, 2010

      fast paced high stress environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefits for part time, flexible hours, decent pay.

      Cons

      unreasonable customers, drive thrus, and smelling like old milk and coffee all the time.

      4.0
      Apr 10, 2010

      Great company overall. A natural "People Person" has the potential to grow A LOT within the retail side of the company

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and flexible scheduling. There is a shift available for just about anyone. Competitive pay for the level of employment. Good environment to learn interpersonal skills. Also teaches you to interact with many different personality types and how to react in various situations. A place to learn and aquire good personnel managment techniques.

      Cons

      There is a large variance between stores in terms of growth potential. In some stores you might find a strong candidate promoted in the minimum time-frame (varies by individual), other stores it can take so long that the individual burns-out and leaves the company; it mostly comes down to the store manager and district manager, and how growth/development oriented they are. In my time with the company I have seen a collective ~30 years leave the company due to extreme delays in advancement.

      4.0
      Apr 8, 2010

      Good place for Customer Service experience and training.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great but be prepared to sacrifice for it. If you have any problems with employees not showing up or running late, you are stuck. Starbucks will always come first. Family, friends, plans will always take second place.

      Cons

      Scheduling. Baristas, supervisors will get the hours they need/want and you have to fill in the blanks so that hours are not over/under.

      Viewing 84982 - 84984 of 85,461 Reviews
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      Glassdoor has 91,179 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.