Starbucks reviews

3.5

56% would recommend to a friend

(85,461 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Apr 17, 2010

Overall positive experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

teaches real professional service busy environment(i like) if you can do this, you can do almost anything.

Cons

customers are very needy and easily get annoyed if service isn't timely lots of hard work under pressure memorization takes getting used to

3.0
Apr 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Starbucks is great if you're a student or looking for a part time job and aren't entirely certain of where life will take you next. I worked all over the East Coast and in the United Kingdom over a span of five years.

Cons

The pay compared to the amount of work expected is severely lacking. The benefits that Starbucks has long stood for are too expensive and not as expansive anymore.

4.0
Apr 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Excellent Benefits. Decent Atmosphere. Good for those that like to converse or hate desk jobs. Good fun learning about products and services.

Cons

Somewhat Physically Demanding In Many Stores. Store fairness is based entirely on the manager. Senior Management Immune to Complaints. Customers, regardless of your kindness, can be just plain mean.

Viewing 84976 - 84978 of 85,461 Reviews

Glassdoor has 91,179 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.