Starbucks reviews

3.5

57% would recommend to a friend

(85,469 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,469 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
3.0
May 9, 2010

For a season

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Starbucks offers great benefits, especially for part-time partners. With an average of 20 hrs a week you qualify for medical/dental vision benefits. (I pay $30/paycheck for my coverage). They also offer 401k, stock etc. Free drinks while working and a free pound of coffee each week are nice perks. Generally Starbucks partners are quality people so the work environment is pretty positive. (Well, behind the counter at least. Can't say the same of our customers.)

Cons

My district specifically is incredibly understaffed, requiring long hours on the floor of being short staffed. Starbucks expects a lot out of their partners but doesn't always make it worth our while. They are currently asking for a 2 yr commitment, and talk about not hiring just "bodies" but good people... but they aren't really offering enough $ to get the quality of people they want. ESPECIALLY for shift supervisors. Incredibly overworked and underpaid. They basically do the the job of the manager (save scheduling) since the Assistant manager position was virtually eliminated at a pay rate only nominally above that of baristas. Starbucks culture has changed significantly in the last 5-7 years, shorting the partner and creating a dissatisfied and tired partner culture (which has lead to significant employee turnover).

3.0
May 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, decent benefits for full time employees, option to buy shares of starbucks, good discounts. Also, Starbucks on your resume is recognized by other restaurant employees if you're trying to find another part time or summer job

Cons

Not really a long term job, limited promotion opportunities, only really a student or summer job. I wasn't expecting much in the first place.

4.0
May 7, 2010

Starbucks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent place to build a career. The company is obsessed with quality, customer service and high employee engagement. Work / Life Balance is also a cornerstone of the organization.

Cons

Pay is not on the premium side. Advancement opportunities have slowed in recent years. Achieving results is a high priority and some measurements are extremely difficult to meet.

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Glassdoor has 91,187 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.