Starbucks reviews

3.5

57% would recommend to a friend

(85,512 total reviews)
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Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

86K reviews
2.0
Jul 29, 2010
Recommend
CEO approval
Business Outlook

Pros

They offer Free Coffee/beverages, Learning to run your own business from top to bottom, building relationships with team and customers.

Cons

Upper Management: They use intimidation to get you to deliver results, and expect you to intimidate your employees to deliver as well. Their district managers are not educated, and often clueless... asking other managers how to spell words, and do emails, spreadsheets. Company Culture: They're implementing LEAN, which is simplifying tasks, reducing movement, to reduce time it takes to complete tasks. The problem is they have cut labor so much, that stores are required to run at a negative variance, when there is SO MUCH that needs to be done. Stores are being asked to do more and more, with less and less resources. Health: My health deteriorated immensely, the stress from the job of being treated so poorly, and inconsistent scheduling expectations, crippled me

4.0
Jul 27, 2010
Recommend
CEO approval
Business Outlook

Pros

-Great benefits with at least 20 hours a week -Fast paced environment -Make friends and generally have a good time (for being at work anyway) -Free espresso until your eyes fall out -A pound of free coffee or box of tea every week -Recognition for a job well done -Pay raise every six months -About $2/hour in tips (depending on the store and time of year) -Flexible schedule -Easily advance in the company

Cons

-Horrendously rude customers that treat you like dirt -On your feet all day -You smell like coffee/spoiled milk all the time -Very early hours (4am shifts) -Can be boring doing the same thing every single day -Selling promotional items (this one really sucks)

Viewing 84907 - 84909 of 85,512 Reviews

Glassdoor has 91,233 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.