Starbucks reviews

3.5

57% would recommend to a friend

(85,535 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

86K reviews
3.0
Aug 31, 2010
Recommend
CEO approval
Business Outlook

Pros

Very diverse company, some excellent co-workers, and some not so good trade school grads. The refocusing effort appears to be improving things gradually.

Cons

Diificult to work your way up the ladder here. It almost feels like the company tries to hire its stars instead of grooming them from within. Stock price is the grail.

4.0
Aug 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Young and intelligent workforce comprised of people who genuinely like the company and the brand. The focus on doing what is right for the customers is deeply ingrained within the corporate culture, as is doing what is best for employees. The work/life balance is great - the complete opposite of somewhere like Amazon

Cons

Although the organization is relatively flat, many decisions come from the very top. The culture promotes gut over logic or facts as a basis for decision-making, which is a reflection of the poor data management systems within the company. Hard data is hard to come by, and the company operates without great visibility around what is going on in the field. The pay is terrible. No buts about it. At least once per day, I think to myself, "I'm happy with my job, but I'm really bitter about the compensation package." Also, the amount of vacation we receive is a joke. For an experienced employee to come in and have only 2 weeks of vacation is ridiculous.

4.0
Aug 29, 2010

Good

Recommend
CEO approval
Business Outlook

Pros

Great benefits, laid back environment, great customers, free coffee, free drinks, good pay, fun people, best coffee ever, wonderful environment.

Cons

A corporation just like others and in the end it's about making money. It's getting too big and starting to remind me of McDonalds.

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Glassdoor has 91,258 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.