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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,572 total reviews)
      avatar

      Brian Niccol

      34% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,572 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

      Reviews by job title

      86K reviews
      3.0
      Nov 15, 2010

      Company Still Trying to Figure It Out

      Disrtict manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free coffee, great peers, local community involvement is engaging

      Cons

      no work/life balance; seems to be a disconnect between senior management (i.e. Howard Schultz) and some of the upper middle management (i.e. RVP's and RDO's) in terms of company vision; company rolls out to many initiatives at once and does allow enough time for stores to master before moving on to the next; not enough labor to deliver the kind of customer service they are striving to achieve; not recognized frequently or genuinely for efforts by direct boss; great results are never enough; insensitivity to new mothers (for breastfeeding, travel, etc)

      5.0
      Nov 13, 2010

      starbucks is progressive

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starbucks is a highly ethical company, and provides a great place to work. There are growing pains as the company moves into being more of a manufacturing organization than a retail store organization, but it is to be expected. Positive changes are in the works and good change is happening. Constant change and growth is the mode currently - very positive.

      Cons

      Change constantly and lack of processes can be difficult, but they also provide opportunities for individuals to create and contribute. The organization is in flux.

      3.0
      Nov 13, 2010

      I used to love my job, now I just like it

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to work with great people and a company that provides benefits to part time employees. Nice to engage with customers as well.

      Cons

      The store opens early and closes late. Stores are open on holidays. There has ben a huge amount of changes in the company in the last two years that have been overwhelming.

      Viewing 84835 - 84837 of 85,572 Reviews
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      Glassdoor has 91,295 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.