Starbucks reviews

3.5

57% would recommend to a friend

(85,519 total reviews)
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Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

86K reviews
1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-The markout system -the coworkers

Cons

-the ceo keeps changing the mark out system -most of the perks and benefits are nice but extremely hard to get as a barista -they will not give you hours unless you are management - if you wish to transfer under a year into the job it’s impossible and you’ll lose your job especially if your manager is unaware of the transfer process - the customers will harass you even though you do everything the way Starbucks asks - I got in trouble for asking for a better work life balance after being forced to stay 2 hours after my shift

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Drinks, good hours and coworkers

Cons

Customers, pay isn't that great

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Starbucks Response
3w
Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.
Viewing 307 - 309 of 85,519 Reviews

Glassdoor has 91,241 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.