Starbucks reviews

3.5

57% would recommend to a friend

(85,518 total reviews)
avatar

Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

86K reviews
3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drinks and 7 free food items per week.

Cons

Micro management. Too many tasks for 1 person. No accountability held for leadership that breaks rules. Hardly a group effort for anything. Everyone expects 1 shift lead to do the job of everyone in the store. Told I can't promote because someone else is already chosen for assistant manager despite them not even interviewing for the position yet.

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

pay, opportunities for growth, other employees

Cons

work life balance, inconsistent priorities

avatar
Starbucks Response
3w
Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.
Viewing 298 - 300 of 85,518 Reviews

Glassdoor has 91,240 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.