ServiceNow reviews

4.1

81% would recommend to a friend

(5,709 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,709 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Feb 20, 2026

Okayish

Recommend
CEO approval
Business Outlook

Pros

Exposure to different markets and good benefits

Cons

Unstable management as they closed egypt office after being there only 2 years while the expected when enterining a new country is at least 5 to 7 years

4.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is collaborative and calm.

Cons

Lots of work and sometimes things get confused. Sometimes hard to get clarity on goals.

Viewing 196 - 198 of 5,709 Reviews

Glassdoor has 6,645 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.