ServiceNow reviews

4.1

81% would recommend to a friend

(5,709 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,709 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Feb 23, 2026

True Rocketship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast pace Agile Great career growth for those who put in the work Accessible leadership

Cons

Poor change management practices at times

Viewing 193 - 195 of 5,709 Reviews

Glassdoor has 6,645 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.