ServiceNow reviews

4.1

81% would recommend to a friend

(5,685 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Mar 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and culture competitive pay

Cons

No major cons but clarity in the teams is missing

Viewing 127 - 129 of 5,685 Reviews

Glassdoor has 6,621 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.