ServiceNow reviews

4.1

81% would recommend to a friend

(5,680 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Mar 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Excellent Product, excellent support from corporate, public company compensation, benefits were above average, customer base was great

Cons

parochial, clique, herd mentality, office politics, lack of cross functional leadership initiatives lead to processes that are convoluted, goals are not well defined or articulated, different skills sets are not valued

3.0
Mar 16, 2015

Great company, poor executive management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic product, great technology, overall great people to work with.

Cons

Many VPs who have joined lately the company have not adopted the ServiceNow culture. They copy/past what they have done in the previous lives and bring some outdated approach/culture/management style. Shame.

2.0
Mar 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Company has a great product, year over year adoption has been exponential.

Cons

Company is essentially controlled and driven by a small group of executives. Rank and file are expected to not ask just do.

Viewing 5569 - 5571 of 5,680 Reviews

Glassdoor has 6,615 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.