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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,616 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      10K reviews
      1.0
      Feb 4, 2015

      Most horrible experience of my life. Worst management you could ever work for.

      Color consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gratis and employee discount. Great learning experience.

      Cons

      Management is the worst I've ever seen. They can and will get away with saying and doing anything they want. They treat employees horribly. I've seen way to many people cry, way too many letters written to HR. Nothing will ever change because they make the company big money. So again, they will treat you like dirt. They will continue to get away with it.

      2.0
      Jan 21, 2015

      Heartbreaking

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I want to start by saying that I really did love my job at Sephora. Making the customers smile and talking with them about my favorite products was something that meant a lot to me. There are some very creative people who work for Sephora and it was fun getting to know them. Working for this company gave me exposure to products I probably wouldn't have had the chance to use otherwise and I definitely learned a lot from that.

      Cons

      Those who aim for longterm employment will need to engage successfully in social politics in order to be rewarded. Play your cards right and things will work out better for you than they did for me. Always be on guard and choose your words carefully because every bit of small talk will actually be a test. Each moment you are being judged. Many people aspire to work for Sephora and this leads to an intense vibe of competition that the managers love to feed into. The whole experience basically boiled down to one big mind game. I had my hopes built up and crushed so many times I nearly sacrificed my sanity. This is a company that can and will break your heart and your spirit if you let it. Bullying and catty behavior are prevalent for those who fail to build useful alliances with the right people early on. Those with quirky personalities or who do not fit "mainstream" conventions of beauty (a.k.a. black sheep) will struggle with this especially. Be careful what you share, and with whom. Bottom line, gain acceptance with the clique or prepare to be phased out. I was completely committed to my job at Sephora and being cut from the cast just for being a little different was a very painful experience for me.

      3.0
      Jan 15, 2015

      The company is fantastic but the management was terrible. I don't think I would work there as a full time career.

      Color consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved getting gratis! Besides that, I liked how they were flexible with your schedule if you were in school.

      Cons

      Working with management was very difficult because they speak to you as if you're a child. I don't mind being adviced but I don't need anyone to speak to me in a slow manner.

      Viewing 292 - 294 of 9,616 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,231 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.