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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,616 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      10K reviews
      3.0
      Jul 8, 2015

      Not enough support or resources to match the growth!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredibly passionate and Inspiration leadership. Sephora is also on the cutting edge of new technology within the beauty/retail space so it's an exciting time to be working here. Being owned by LVMH helps in regards to incredible benefits and an emphasis on work/life balance (4 weeks paid vacation at hire date; summer Friday's from Memorial Day through Labor Day; after work events, etc.)

      Cons

      They pay right on the line with what an average salary is for every single position offered - no more and no less. With so many tech/techy lifestyle brands in this city that pay over the average, it's surprising that this hasn't changed. They will lose people because of it. Sephora is growing at an extremely fast rate and they can't keep up with the growth - burnout is a HUGE factor here. In order to stay on top, we take on more projects that we can handle. Not enough resources.

      3.0
      Jul 2, 2015

      Prepare to Work a Lot and Get Paid a Little

      Elevated cast member
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some room to grow, generous product gratis, some training opportunities. Bonuses are nice when they happen, and as a full time employee you have access to benefits, which is uncommon in retail.

      Cons

      Horrifically low pay for working full time in one of the most expensive cities in Canada. Yearly raises are a joke (think less than $0.30) Ridiculous expectations in terms of dedication and work ethic for how little they deign to pay you. The majority of cast don't care about their jobs because they're paid so little. So much pressure is put on cast to make sales targets to make bonus, but I fail to see how it's motivating to push the store to make massive amounts of money so I can get a $100 bonus. If you're not in colour or a leadership favourite, forget about ever having your hard work and dedication celebrated publicly. The development you're looking for in your career is dangled in front of you like a carrot for years as "just around the corner" to keep you from leaving the company in frustration.

      3.0
      Jun 25, 2015

      Recovery Stock

      Recovery associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Alot of perks when brand reps bring food, discount is generous, free gratis (products), they also would work around schedule

      Cons

      Management is horrible , they are always short on staff and want stock people to work registers and gets in the way of the stock treams duties

      Viewing 286 - 288 of 9,616 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,231 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.