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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,614 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      10K reviews
      3.0
      Dec 5, 2017

      Makeup Artist

      Makeup artist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free makeup. Excellent brand knowledge and education.

      Cons

      Crappy hours. Non supportive management.

      3.0
      Dec 1, 2017

      6 out of 10

      Product consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      gratis (free products), flexible hours, learn about skincare and trained how how to properly use and apply makeup

      Cons

      management was horrible, one was a drug addict/alcoholic that was NOT in treatment and all other employees ignored it.

      1.0
      Nov 7, 2017

      The ugliest side of Beauty you’ll ever see

      Lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cast members and vendors were great to work with. They are the only reason for one star.

      Cons

      Too many to name! Though some include: Low or no training on company systems. Training is read to you out of a book to teach you the company culture. Mean girls type of environment, racist, ageist and way too many people with no experience in beauty in leadership positions. The pay is among the lowest in the industry. Training other than videos to watch while on the sales floor (stage) is non existent. Work life balance is unheard of. You’ll work more than your share of “clopens” and be refused any requests for time off. Yup, even for something 6 months from now. The culture and values that are written in the handbooks do not exist in the stores and unless you are willing to shame and degrade your cast the likelihood of you growing with the company isn’t going to happen. I found this to be a harmful and toxic environment?

      Viewing 256 - 258 of 9,614 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,229 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.