Sephora reviews

Operations team does all the heavy work but gets little to no recognition. Operations associates assist in ALL areas of the store performing multiple roles, but no one else ever helps operations. Hours constantly get cut even though the workload simply can’t be completed in the given time frame. Working overnights. Passive aggressive coaching over the walkies, bad attitudes, and coaching on the sales floor in front of customers. Things get talked about but never done. Promises get made and not kept. Over worked and underpaid. No dedicated time to development and training.

Don’t work here if you have an opinion about something being done differently. Sephora pretends like they value cast feedback but they don’t. No improvements will be made but any problems will be blamed on cast. If you’re a submissive follower or just like to be told what to do, then you’ll do great at Sephora. The pay is abysmal for the amount of work you’re expected to do. Any shortcomings and you’re immediately given a talking to by management. Favouritism is at an all time high, so if you find yourself being given great schedules and generally ideal days, congrats! Don’t step out of line or that will change.