Sephora reviews

micromanagement to the extreme nepotism/favoritism. it's not what you know, it's who you know leadership lacking the skills to instill into core cast. very low pay and very low hours that fluctuate. always reminded by management you are lucky to have those hours at all. mean girls bullying spreads from person to person, group to group in a cycle management does nothing to stop said bullying and harassment and actually are many times the ones leading the pack in this. backstabbing on a show girls level constant pressure for digital shout outs and proof of your service via company survey training by real humans has been replaced with cheap videos from corporate that leave cast untrained and clients displeased. very little focus on actual make-up artistry. ineffectual cast members thrown into the fray with no knowledge and that also angers the clients and affects the prior mentioned survey managers verbally abusive, when one addresses this issue, one is marked as a problem and giving "push back" selling luxury items to people while wearing torn uniforms and ratty shoes because of the very low pay, cast members can not afford to shop there. (lucky for the gratis i guess but most of the time it's stuff you don't really want and also a certain few people always get the good gratis anyway)

Throughout the course of my employment- a grand total of three months- I had a total of 10 shifts. There was absolutely no communication as to why all of the seasonal girls were getting so few shifts. We constantly expressed concern and tried to talk with the management, but were never taken seriously. Whenever I worked, the managers always gave signs that I was going to be kept on past the seasonal date, and I would always express my desire to stay on full-time, but there were so many mixed-signals. After New Years, I went the whole month without a phone call from anyone. I had no idea what was going on, I didn't know if I still had a job or not. I opened up my e-mail one day in February only to find an automated e-mail from Sephora notifying me that my seasonal employment had ended. I was shocked that the managers lacked the tact and professionalism to where they couldn't pick up a phone and call me. I have never been so disturbed by an experience with an employer before. The worst part is that I was a loyal customer before I was an employee, and I am definitely not shopping at Sephora anymore, now that I know how they treat their employees and customers.