Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,613 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      3.0
      Oct 3, 2017

      Operations Consultant

      Operations consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits, Awesome work environment, SOMEWHAT flexible schedule, gratis.

      Cons

      It's retail so you get crazy hours, especially if your work in a lower volume store as an ops consultant. If your work as an ops consultant you get to do tons of really cool things like spending your days in the back, and not having to deal with clients, but you have to work overnights every Wednesday and Friday for shipments, then you may have to work early Sunday morning. It just sucks because as a young person who likes to go out on weekends it's hard when you have to work all night Friday, you may get Saturday night off, but you have to be at work by 7am Sunday (so you cant stay out too long Saturday night) I have spoken to management about it and all they can say is : " that's your job" - this is what made me begin to hate the job. Little to no "work life balance" where it's needed / desired. Operations at the store I am in, is constantly understaffed, unappreciated, overworked, always put on the back burning, and management does little to nothing to help. Even though they say they've been working on it for the past two years.

      2.0
      Oct 2, 2017

      Cons outweigh Pros

      Fragrance consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gratis, fantastic friendships with coworkers, fun products to sell, diversity and creative visual expression encouraged, exciting brand training if you can fight your way in, some managers are easy to talk to and create personal relationships with, building meaningful relationships with clients is encouraged, treats sometimes given by brands (including food, hair styling service, facials, costume accessories), physically safe work environment, adequate heating/air conditioning, working and clean lockers, kitchen and bathrooms

      Cons

      Sweat-trapping uniforms, micromanagement from under-qualified managers, no room for advancement within company, external hires instead of promoting internally, hours of time theft during "bag searches," taking initiative discouraged and unappreciated, company exploits feminism to operate in an anti-feminist manner, managers do not deal with sexual harassment claims, managers invade private social media accounts to fish for reasons to cut hours or ways to push employees out, company would rather spend money hiring new employees monthly rather than dealing with employee concerns and complaints, staff are underpaid with no potential for income growth, brand training opportunities are not strategic and unfairly distributed, 9-hour shifts on your feet and must keep moving at all times, held responsible for shoplifters and security practices, bonuses are decreased as a result of shoplifters and testers being overused by customers, employee availability not respected, bathroom or water breaks difficult to obtain

      3.0
      Aug 31, 2017

      OK, management is terrible

      Sephora color consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing gratis if you're at least part time

      Cons

      Hours are very inconsistent Management changed every couple months Not focused on artistry therefore training is minimum and basic Not every employee is appreciated equally

      Viewing 199 - 201 of 9,613 Reviews
      Related searches: Sephora jobs | Sephora salaries | Sephora benefits | Sephora interviews | Sephora conversations
      ReviewsSephora reviews

      Glassdoor has 12,228 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.