Sephora reviews

3.7

65% would recommend to a friend

(9,601 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Feb 25, 2019

If you are still employed there, get out!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, 21 days of AL. Some people are interesting, passionate and smart.

Cons

Wow I don't even know where to start. - Horrible top/senior management who are only in there for their portfolio, the MD clearly doesn't give a damn about the people, is highly biased and yet expects the company to come together as one - Infighting in leadership team is so bad that it affects the people on the ground and hinders us from doing our jobs (which we will then get blamed for) - Pervasive blame culture, the fist reaction is to look for a scapegoat and not a solution - They say they welcome feedback but most do not and are so sensitive, people have to walk on eggshells around them. - Not sure what HR is doing, feels like they only listen to people in positions of power - Lack of communication between leadership team and the rest of the company regarding company wide changes and impacts. Decisions are made 99% of the time without consulting anybody else or giving a heads up, employees are expected to roll with it. - Very low morale in the company due to the high attrition rate, politics and general toxic environment - even the hr team has people leaving almost every month yet nobody brings it up. - Lack of career progression - Many incompetent or plain stupid people are hired and promoted due to connections and not because of their merits - No sense of ownership - Management there suck up to each other, they are codependent, condescending and many are incompetent

1.0
Feb 7, 2019

Stay Away Toxic - About IT Divison of Sephora

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not any I can think of

Cons

This place is really bad for even moderately good technical people. This place employs worse of Indian school graduates whose only work is to please the 2 guys in IT deptt. I am and was the best of the breed engineer in any of my organization. I was given a very unfair PIP. I contested and send to HR that all 10 points in PIP were wrong. They hold that PIP and starting harassing me. I left and got really good position. I kept asking HR about point by point rebuttal I wrote of PIP and have no answer till today. Please stay away from this place. I am exploring my options to sue and talking to attorneys. HR just does the dirty laundry of management. No innovation or tech advance work here,

3.0
Oct 9, 2018

Feels like a fading star

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well-known international brand part of LVMH. Work with exciting brands and influencers. Secure high rise office building centrally located in downtown SF. Open, airy cubicle workspaces. Work-life balance.

Cons

High level management exodus, broken processes across departments, elevated brand perception declining.

Viewing 94 - 96 of 9,601 Reviews

Glassdoor has 12,207 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.