Sephora reviews

3.7

65% would recommend to a friend

(9,601 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Nov 8, 2022

Very Good

Recommend
CEO approval
Business Outlook

Pros

Working for a privately held company means focusing on what's best for clients, employees, and the organization in the long term (i.e. not shareholders). I have worked for startups, non-profits, privately held, family-owned, and publicly held companies. Privately held is the way to go! Sephora is serious about work life balance. Many companies claim they are, but aren't. In my (large) division, you will get coached if you start sending emails out at night. At the end of the workday we stop and respect that everyone has an important life to get back to (kids, loved ones, pets, friends). In most cases whatever seems urgent can usually wait until the start of work tomorrow. We currently come to the office 2 days a week (with the understanding a 3rd day might be needed if the business needs it...I have yet to see that happen). If you need to work from home for an additional day occasionally, your boss is typically more than fine with it. We work hard, we stay focused, and we trust each other. When the work day ends, we stop! There is a very strong promote-from-within culture for openings. Internal openings are posted to employees first. Career development conversations are held quarterly and built upon (not discussed just once a year in a performance review and forgotten about). Our division does regular skip level meetings (i.e. with your boss' boss). This holds each leader accountable, and encourages you to treat your direct reports as your internal client (not just as your employees). If you treat your employees well, your bosses will hear about it from them (and if you don't, you would promptly hear about that, too). Our salaries are quite competitive (as more companies start to share their salary ranges, you can verify this for yourself). We focus more on a large bonus than merit increases. Our VPs, SVPs, and C-suite are excellent. Our CEO compliments workers regularly after meetings (never seen any other CEO do that) and the spirit of recognition flows down from other leaders, too. My favorite thing about Sephora is being surrounded by smart co-workers who are genuinely interested in collaborating and working together to get the job done!

Cons

None that I can think of (couldn't say the same for all of my past companies)!

1.0
Jul 31, 2021

Toxic Hierarchical Politics, Especially HR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good benefits (pre covid) Employee discount, Health and Wellbeing cash subsidy - Good relocation package and above market rate salary - Strong brand, many great products to try - Central location of office

Cons

- Some directors are abusive and openly harass their employees verbally. Worse is HR take their side and turn a blind eye. Seems to be very common in many teams. - Some directors seem unqualified for technical roles, absolutely know nothing and lead the team blindly but take all the credits, analysts work their butts off for them , do their job in the mean time, make them look good then get passed up for promotion because their boss is afraid that they will get replaced. Many bad hires were taken just to fill turnover. - No work life balance even if you insist. Requests come late at night and weekends. You’re expected to work everyday of the week. - Very very high turnover. People leave every other week. Will not recommend

1.0
Sep 23, 2019

Toxic environment

Recommend
CEO approval
Business Outlook

Pros

Gratis, ability to quickly learn and gain exposure to full business.

Cons

Work life balance was almost non existent, complete toxic environment where management plays chess with employees careers and only promote their friends. Nearly impossible to get ahead as all promotions are pre-determined and managers only promote those within their own departments. VP and senior management have no external experience, so processes never improve as they can’t relate to how things are done at more efficient companies. Planner job is essentially a “jack of all trades” role.

Viewing 91 - 93 of 9,601 Reviews

Glassdoor has 12,207 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.