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      Sephora

      Engaged Employer

      Sephora reviews

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      3.6

      65% would recommend to a friend

      (9,595 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.6 out of 5 stars, based on 9,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      3.0
      Dec 18, 2008

      Beauty is only skin deep.

      Coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get great perks. Brand partners are very generous with gratis. Training of products and brands are very detailed. The cast members are very knowledgable and excited to learn more about the brands carried in store and their purpose.

      Cons

      It is difficult to communicate with management because of attitudes and egos. It was difficult for me to become adjusted with the culture. They are always on the run and seem to be occupied with other things while meeting with you. To have their full attention you'd need to be the CEO or SR Management.

      3.0
      Dec 9, 2008

      Great for retail.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free products; growing retail business with a strong outlook in a weak economy. Sephora has a strong concept and outshines its competitors. In this difficult economy Sephora is showing good growth and overall performance. This bodes well for continued job growth with little risk for layoffs.

      Cons

      Long hours, weekends, holidays are non-existant. Sephora's work schedule is driven by volume when the volume goes up the work hours will go up. Sephora gives 8 paid holidays, but you usually have to work the weekend before or after that holiday to get the day off.

      3.0
      Nov 26, 2008

      Free products galore/little opportunity for promotion

      Product consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      All associates are given tons of free products aka "gratis"...all the time! Full time or Part time. Opportunity to work fewer holiday hours if necessary due to winter temporary hires.World class training. All employees are sent to week long (or condensed 3-day long) basic training. Also, there is continuous training on in-store brands during the week with brand representatives usually include free food. Above average emphasis on work-life balance. Opportunity to make more money than at other "mall jobs".

      Cons

      (Location-specific)...management appears to never promote from within. All management positions filled by new-hires making it seem impossible for career advancement. At times, catty/gossiping work environment.

      Viewing 9589 - 9591 of 9,595 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,200 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.