Sephora reviews

3.6

65% would recommend to a friend

(9,595 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.6 out of 5 stars, based on 9,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Jan 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Learn a lot about products with trainning from acct. excutives, a new brand comes in about twice a month and you recieve lots of gratis for participating. I love helping customers choose products and with sephora having all the diffarent brands and being an open counter, their was a favorite product in every brand and also made it possible that their was a product for eveyone.

Cons

You have to wear uniforms and they are ugly! somtimes you would be zoned in areas of the store for long periods of time, their was enough of us working that the rotaion should not have been a problem.

4.0
Jan 15, 2009
Recommend
CEO approval
Business Outlook

Pros

the training, environment and freebies i love products so learning about them was a joy every day i also learned about skincare and this information was valuable to me to find a new job in a related field from the experience I gained and the information obtained hands on and in trainings

Cons

the management was not fair and did not promote from within they also went through about 4 store directors in the 2 years that I was there fired 2 women with years of experience and hired 4 men with no experience in their place after a new director (male) came in to replace the female director

3.0
Jan 6, 2009

SEPHORA PLEASE READ

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The TRAINING IS ABSOLUTLEY AMAZING!!! I love the traveling oppurtunities I have had with Sephora. I have also learned great deal of information. I am so happy Sephora invest so much into training it's employees. Please don't ever stop this. This has only made my passion grow. I believe this company has a Great Concept about training and the rewards it gives it's clients. Salary is good, the perks are Great. The teamwork with it's Brands Awesome! I love that this company allows it's clients to try products as much as they do. I hope they read this website.

Cons

However there are downfalls. Sr Mgmnt is a big one. I truly believe these people have good intentions. However it falls through the cracks. I have had wonderful oppurtunites traveling with this company and have met some great people. I have heard good things but I have heard some real bad things. There seems to be a lot of Sr Mgmnt abusing their power. I do not think it is fair to hire your friends or previous employees IF this is not the field for them. I believe in this career you have to have a passion to be successful. Also you cannot have a "Do as I say, not as I do" attitude and I have seen this a lot!! This goes against THE SEPHORA VALUES!! I don't speak out because I have seen what happens when you do. And it has been done to me. Not only does this happen at store level but also at the corporate office. It seems as if The Values do not pertain there. I have heard of people who have talked to corporate and have not been treated well at all. Sometimes it seems as though the customer is way more important then your own employees. You have to have an equal balance. It seems as though the training with management is not good either. You can tell for who this a career and who this is just a job. It shows and it reflects towards your staff.

Viewing 9586 - 9588 of 9,595 Reviews

Glassdoor has 12,200 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.