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      Sephora

      Engaged Employer

      Sephora reviews

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      3.7

      65% would recommend to a friend

      (9,601 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      4.0
      Jan 23, 2011

      A good experience, it is a good company.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A few great things about Sephora are ;Work, life, balance. Good pay, a lot of education and gratis. The customers are really nice too, my experience was q good one.

      Cons

      The cons would be mostly that you can not move up in the store you are in, hours are based on sales from the previous week.

      3.0
      Jan 17, 2011

      OK for a job, not a career

      Skin care expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sephora employees receive extensive training on the products sold there. There are trainings in New York and San Francisco as well as in-store trainings by individual brands. At all of these trainings you receive gratis. The amount of free product you receive through Sephora is astounding!

      Cons

      One of the biggest problems I had with Sephora was their utter lack of concern regarding shoplifters. Sephora has a return policy that can be easily taken advantage of, basically they take anything back. No matter if you have a receipt or not, if the product is used, if the product is old, etc. you can return it. People would come in and grab product right off the shelves, steal it, then return it at another Sephora location. In fact, someone could actually witness someone steal in front of you and not do anything! Besides the shoplifting issue, Sephora management was pretty ineffective. Also the whole work-life-balance philosophy of theirs is a joke!

      3.0
      Jan 3, 2011

      It is like any other retail job...Numbers are everything!

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Will work with schedule requests customers are nice decent education program

      Cons

      Mgmt can be overstressed & can push down on employees Mgmt team not on same page...lots of back stabbing not enough coverage for breaks

      Viewing 9544 - 9546 of 9,601 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,208 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.