Sephora reviews

3.7

65% would recommend to a friend

(9,602 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Aug 1, 2011

Great environment and good people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-the environment and cast are great to work with -manangement gives you great feedback -really pushes work/life balance

Cons

-could be a little difficult for growth

5.0
Jul 26, 2011
Recommend
CEO approval
Business Outlook

Pros

You get tons of Gratis, has a point system to win things by Louis Vuitton, GREAT training program and continued learning.

Cons

Not always consistent with scheduling. Even if you are hired as full time, some weeks you can only have 20 or so hours.

3.0
Jun 30, 2011
Recommend
CEO approval
Business Outlook

Pros

Sephora does care about it's employees, but seemingly more at the lower level. Plenty of opportunity to move up if you are just starting your management career and they give you a lot of opportunity for growth if you put forth an effort. As a Store Director in St Louis, the DM and RVP have not been Store Directors in their past so a lot of miscommunication or a lack of general understanding of the job, time involved in completing tasks, very high expectations.

Cons

As a Store Director in St Louis, the DM and RVP have not been Store Directors in their past so a lot of miscommunication or a lack of general understanding of the job, time involved in completing tasks, very high expectations. Sephora always has about 3 or 4 "focuses", which makes it hard to focus on just one thing and get it mastered. Despite the great client service, it seems clients are never happy, which leads to more stress.

Viewing 9529 - 9531 of 9,602 Reviews

Glassdoor has 12,211 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.