Sephora reviews

3.7

65% would recommend to a friend

(9,623 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Jul 7, 2025

NA leadership will never acknowledge culture problem

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazingly talented people Vast resources Opportunities for growth (if you're willing to play the politics game) Cool and innovative work Decent pay in HQ

Cons

The deterioration of the culture in the North America business unit has been one of the saddest things to witness. The general reviews about a culture of favoritism, exclusion, and popularity contests used to be siloed to just a few teams, however in the past two years, since the loss of Jean Andrew, it has spread throughout the organization. The leadership team sees engagements surveys results and is quick to point the blame at bad project management tools or slow roadmap projects. They never look internally to understand why their teams truly do not feel valued. They pick and choose their favorites and silence people who speak out about things that aren't working by excluding them, removing their work or spreading malicious rumors. If you are lucky enough to be on a leaders good side you will bask in the glow of opportunities, growth and recognition. Get on the wrong side of the wrong leader, and your career will stall. If you are willing to play the game, you can go really far, learn a ton and have a tremendously successful career. If you are exhausted by politics, internal drama and not having your ideas listened to, this isn't the place for you.

4.0
Jul 6, 2025
Recommend
CEO approval
Business Outlook

Pros

- good coworkers - healthy work/life balance

Cons

-high stress - high volume - poor FLEX program

Viewing 577 - 579 of 9,623 Reviews

Glassdoor has 12,241 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.