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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,618 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      3.0
      Aug 20, 2025

      Busy

      Color specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of gratis, no commission so no pressure to sell one brand even though you know another has a better fit for the customer.

      Cons

      Breaks are assigned, time starts as soon as you hit backstage. So if you need to go get a bite to eat or drink, you have to remove your headset, grab your wallet out of your locker, then find a manager to check you out and look in your purse before you can leave, then be back on the floor with your headset and all within 10 min

      3.0
      Aug 20, 2025

      It’s retail

      Sales & services lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      lots of perks and decent benefits, can be very fun, pays better than a lot of other retail jobs. free product especially if you’re full time.

      Cons

      not a lot of training anymore. SEPHORA seems to be moving away from artistry and spends a lot of time tracking metrics, giving us a goal for almost every single one. payroll has been cut almost in half since 2023 and seems to be tightening even more every year. we had the same amount of hours in our busy spring promotion as we did in January. services staff is losing a lot of training, and they’re taking away a lot of our favorite brushes :( A lot of the tech they want us to use is unreliable or breaks often. Holiday season is a nightmare

      Viewing 475 - 477 of 9,618 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,235 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.