It’s retail - Sales & Services Lead Sephora Employee Review

not a lot of training anymore. SEPHORA seems to be moving away from artistry and spends a lot of time tracking metrics, giving us a goal for almost every single one. payroll has been cut almost in half since 2023 and seems to be tightening even more every year. we had the same amount of hours in our busy spring promotion as we did in January. services staff is losing a lot of training, and they’re taking away a lot of our favorite brushes :( A lot of the tech they want us to use is unreliable or breaks often. Holiday season is a nightmare