Sephora reviews

3.7

65% would recommend to a friend

(9,619 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jun 18, 2015

Better than unemployment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I am honestly finding it most difficult to find positives about Sephora employment. It just may only be the discount, but even that is not all positive. You can get a nice percentage off especially in 'holiday season' but a cap of $ amount is small and don't even think you can buy your mom a special present with your discount. It's for personal use only and they stress that heavily.

Cons

Poor employee relations, if you want to feel like an insignificant laborer this would be the place. Terrible pay and even worse benefits. Try working 12, 22 10 hr days in a row. Oh, but now the cap is 12 days. And they think we should be grateful, pathetic. They say 'work life balance' is one of their values. That is only true if your definition of balance is out of balance. For example, schedules change, overtime is last minute and mandatory which is business except that no effort is given to be proactive. They very often know when spikes in volume are expected but will wait until the last minute to communicate. Never could figure out if it was malicious or just really really poor management.

4.0
May 20, 2015
Recommend
CEO approval
Business Outlook

Pros

I loved sephora. I loved the environment and the loads of free stuff I got all the time! Was great to be around stuff you actually enjoy

Cons

MY Management can be sort of back and forth. They arent very good with positive feedback at all. They are constantly saying negative things.

Viewing 418 - 420 of 9,619 Reviews

Glassdoor has 12,237 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.